ConvoCore is a legitimate platform for AI agencies. It handles both chat and voice agents from one dashboard, supports WhatsApp, Instagram DMs, Facebook Messenger, and web chat out of the box, and the white-label setup is real. If you are building an agency that sells multi-channel AI deployments, it is worth looking at seriously.
People looking for an alternative usually land on one of two problems: the per-seat cost gets expensive as the client list grows, or they are paying for voice and social channel infrastructure they are not actually selling.
What ConvoCore does well
The multi-channel support is the main draw. You can deploy the same AI agent to web chat, WhatsApp, Instagram DMs, and Facebook Messenger from a single build. Most platforms require separate tools for each channel. ConvoCore handles them together.
Voice agents are part of the product, not a separate tool. You can give a client a phone agent and a website chatbot from the same dashboard. For agencies selling both, that simplicity has real value.
The usage model is credits-based: $1 buys 1,000 AI interactions ($0.001 per message). For clients with irregular traffic, that can work out cheaper than paying for a fixed token allowance every month whether or not it gets used.
How the pricing actually works
The base Pay As You Go plan is $20/month. At that price, your clients see ConvoCore's branding. White-labeling is a separate $200/month add-on, making the real entry price $220/month for a white-labeled agency setup.
That $220/month includes 5 client seats. After that, each additional client company costs $15/month extra.
The bill at different client counts:
- 5 clients: $220/month (5 seats included)
- 10 clients: ~$295/month ($220 + $75 for 5 extra seats)
- 20 clients: ~$370/month ($220 + $150 for 15 extra seats)
That is before any AI usage costs. Credits at $0.001 each add up with active clients — a client with 500 conversations a month at five messages each costs about $2.50 in credits. Voice adds more: Twilio phone numbers cost $3/month each, and additional concurrent call lines are $5/month.
The seat cost problem
Per-seat pricing means your platform cost grows with every client you sign. There is no flat rate unless you negotiate enterprise pricing.
That is manageable if each client pays enough to absorb their seat cost. But it makes margins harder to predict. Every new client changes your monthly platform bill, which makes it harder to quote retainer prices from a stable baseline.
When the channel coverage justifies it
If you are charging clients for multi-channel deployments — WhatsApp and Instagram alongside the website widget — the per-seat cost is easier to absorb. You are selling a broader service and charging accordingly.
If your service is website chatbots only, you are paying for channel infrastructure your clients do not use. At 10 clients, that means $295/month for a capability set you are not invoicing for.
Comparison
| Octively | ConvoCore | |
|---|---|---|
| White-label entry price | ₨20,000 / $79/mo flat | $220/mo + $15 per extra client seat |
| Permanent free tier | Yes (1 bot) | Yes (5 agents, 2 clients, no white-label) |
| 10 clients cost | ₨20,000 / $79/mo | ~$295/mo + usage |
| Voice agents | No | Yes |
| WhatsApp / Instagram / Messenger | No | Yes |
| Web chat | Yes | Yes |
| Per-seat fees | No | Yes ($15/extra client) |
Which to use
ConvoCore is the right fit if multi-channel is a real part of your offer — if you are deploying WhatsApp bots, Instagram DM agents, and phone agents alongside website chat, the all-in-one dashboard and channel coverage justify the cost.
Octively makes more sense for agencies and freelancers focused on website chatbots and client portals, where a flat rate that does not move with client count makes the service easier to run profitably. Check the Agency plan details for current rates.
Frequently Asked Questions
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