Top-tier flagship models from OpenAI, Anthropic, and Google consume credits. Default models stay included in your plan. Bigger packs come with bigger bonuses.
| Plan | Free ₨0 | Starter ₨2,500/mo | ProPOPULAR ₨7,500/mo | Agency ₨20,000/mo | Enterprise Custom |
|---|---|---|---|---|---|
| Core limits | |||||
| Bots | 1 | 2 | 8 | Unlimited | Unlimited |
| Conversations / month | 200 | 3,000 | 15,000 | 75,000 | Custom |
| Credits included / month | 2M | 30M | 150M | 750M | Custom |
| Addon credit top-ups | Better rate | Best rate | |||
| Leads / month | 15 | ∞ | ∞ | ∞ | ∞ |
| FAQs per bot | 5 | 20 | 50 | ∞ | ∞ |
| Document storage | 5 MB | 25 MB | 100 MB | 500 MB | Custom |
| Conversation history | 7 days | 30 days | Unlimited | Unlimited | Unlimited |
| Widget & branding | |||||
| Full widget customization | Color only | ||||
| "Powered by Octively" badge | Forced ON | Can turn off | Can turn off | Custom / OFF | Custom / OFF |
| Custom branding text + URL | |||||
| White-label portal login | |||||
| Custom portal subdomain | |||||
| Separate client portal | White-label | White-label | |||
| AI & intelligence | |||||
| AI model selection | Flash only | Budget tier | Mid-range | All tiers | All tiers |
| Analytics | Basic | Basic | Advanced + flagged | Full | Full |
| Smart auto-routing | |||||
| Unanswered questions list | |||||
| Document upload — PDF, DOCX, CSV / Excel | 3 docs | ||||
| Website scraping | |||||
| Selective page crawling — path include/exclude filters | |||||
| CSV / Excel product catalog import (Shopify & WooCommerce) | 10 products | ||||
| Operations | |||||
| Lead capture on/off | |||||
| Strict mode | |||||
| Trigger tooltip | |||||
| Human handoff / escalation | |||||
| Weekly email digest | |||||
| Knowledge base — FAQ editor | Basic | ||||
| Sub-tenant management | |||||
| Per-bot resource allocation | |||||
| API access | |||||
| Webhook integrations — Zapier / n8n | |||||
| Audit log viewer | |||||
| BYOK — bring your own LLM key | |||||
| WordPress plugin | |||||
| Support | |||||
| Support level | Community | Priority email | Dedicated | Dedicated + SLA | |
Don't see yours? Talk to Owais directly — DMs open in the freelancer/agency communities Octively was built for.
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